Terms and Conditions of Use:

Mercy TV provides a personalized subscription service that allows our members to access Islamic  videos TV Talks  and TV shows, Lectures,  (“Mercy TV”) streamed over the Internet to certain Internet-connected TVs, computers and other devices (“Mercy TV ready devices”).

These Terms of Use govern your use of our service. As used in these Terms of Use, “Mercy TV service”, “our service” or “the service” means the personalized service provided by Mercy TV for discovering and watching Mercy TV content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service.

i) Membership

a)       Your Mercy TV membership will continue until terminated. To use the Mercy TV service you must have Internet access and a Mercy TV ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge  the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

b)       We may offer a number of membership plans, including memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Mercy TV membership by visiting our website and clicking on the “Account” link available at the top of the pages under your profile name.

c)       We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by Mercy TV at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members of households with an existing or recent Mercy TV membership may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent Mercy TV membership to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.

ii) Membership

d)       Your Mercy TV membership will continue until terminated. To use the Mercy TV service you must have Internet access and a Mercy TV ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge  the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

e)       We may offer a number of membership plans, including memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Mercy TV membership by visiting our website and clicking on the “Account” link available at the top of the pages under your profile name.

f)        We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by Mercy TV at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members of households with an existing or recent Mercy TV membership may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent Mercy TV membership to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.

iii) Billing and Cancellation

a) Billing Cycle. The membership fee for the Mercy TV service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the “Account” page. The length of your billing cycle will depend on the type of subscription that you choose when you signed up for the service either Half yearly or Annually. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Billing details” link on the “Account” page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register.  If you signed up for Mercy TV using your account with a third party as a Payment Method, you can find the billing information about your Mercy TV membership by visiting your account with the applicable third party.

iii) Payment Methods

a) Payment Methods. To use the Mercy TV service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

 iv) Updating your Payment Methods

Updating your Payment Methods. You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

v) Cancellation

a)       3.4. Cancellation. You can cancel your Mercy TV membership at any time, and you will continue to have access to the Mercy TV service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or un watched Mercy TV  content. To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you signed up for Mercy TV using your account with a third party as a Payment Method and wish to cancel your Mercy TV membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Mercy TV service through that third party.

b)       3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.